Incidents

We are currently looking into…

  • Burst Main Template - TEST 2

    We're aware of a burst main in/on xx which is causing low pressure or no water for customers in xx.

    We're on the way to investigate/ We're working to repair the burst, and aim to restore all supplies as quickly as possible.

    We're sorry for any inconvenience caused and thank you for your patience.

    Posted: DD MM YY, 00:00.

  • Burst Main Template - TEST

    We're aware of a burst main in/on xx which is causing low pressure or no water for customers in xx.

    We're on the way to investigate/ We're working to repair the burst, and aim to restore all supplies as quickly as possible.

    We're sorry for any inconvenience caused and thank you for your patience.

    Posted: DD MM YY, 00:00.

We recently fixed…

  • Low pressure in this area

    We're aware of an issue on/in xxx, which is causing low pressure for customers in xxx.

    We're currently on our way to investigate / We're currently investigating and aim to restore normal pressure as quickly as possible.

    We're sorry for any inconvenience caused and thank you for your patience.

    Posted: DD M Y, 00:sdfdf.
    Next update / Updated:

  • Temporary loss of water supply, DY1 area

    We are aware that some customers in the DY1 area of Dudley may be experiencing a temporary loss of water supply.

    Our team are on site investigating the issue and working to restore supplies.

    We apologise for any inconvenience and thank you for your patience while we deal with the situation.